Since the turnaround time on packages is so fast, changing or canceling an order after it’s been placed can be tricky. We recommend contacting us IMMEDIATELY if there is an issue with your order. Your email should include CANCEL/CHANGE ORDER # in the subject line. Our customer service team is available for immediate order changes Monday through Friday from 9 AM to 5 PM CST. We will always do our best to make sure that you’ll get what you need, but we cannot guarantee that we will be able to fix the order before it ships out.